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© 2017 Goodwill Industries of Northern Michigan    2279 South Airport Road West    Traverse City, MI 49684    231-995-7739

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FAQs

Q:  Do you combine shipping on multiple auction wins?

A:  We will combine shipping on most multiple auction wins unless an item is extremely fragile or large. Just contact us when you've won all the auctions you want to ship together and we will provide an updated invoice with combined shipping charges. Please email or call us for a combined invoice PRIOR to making your payment.

 

Q:  I live in the Traverse City area, can I pick up my item directly from you?

A:  Absolutely! We are available for local pickups at our 1561 Laitner Dr. location Monday-Friday 9am to 4:00pm. Just choose "pick up item" when checking out to avoid shipping charges. Please allow 24 hours for us to have your order ready.

 

Q:  Can I pay by phone or pay cash when I pick up?

A:  We are only able to accept payment for items through the shopgoodwill.com auction website via credit card or PayPal. The shopgoodwill.com website is extremely secure.

 

Q:  Do you accept PayPal?

A:  Yes, we do!